FAQ

You do not need an account to shop at The Oases Bazaar. However, you will be able to enjoy a whole host of additional benefits if you register with us, such as:

- Reviewing your past purchases.

- Adding the products to your Wish List and emailing items to friends for their reference.

- Previewing new collections and receiving emails on our latest news.

- Saving your address and card details for a faster shopping experience when you visit us next time.

- Creating a delivery address book to make gifting super easy.

We take data protection very seriously at The Oases Bazaar. Information you provide to us via our Website is stored on secure servers. Any payment transactions carried out through our Website will be encrypted.

Your card details and passwords are not available to any of our employees. However, please do note that it is your responsibility to keep any Website passwords or login codes issued to or chosen by you confidential.

It is possible you already have an account registered with us using that email address and password. If so please attempt to log in as an existing customer on the log in screen.

If you are a registered user and forget your password, click on “forgot password” and you will receive an email with instructions on how to reset it. For any other technical difficulties, please contact our customer service team on contact@oasesbazaar.com.

In rare cases, a product may be available when you place an order but sold out by the time we process the order. Should this happen, our
customer service team will notify you directly and at the earliest opportunity.

it couldn’t be easier to make a purchase with The Oases Bazaar. Browse the site via the product categories i.e Dates, Gourmet Food, Gifts, etc. Click on your desired item, select the size and click ‘Add to Cart’.
Your chosen item will appear in your shopping cart shown on the top right of the page.

Simply continue shopping by clicking on the next product category you wish to explore. When you are ready to place your order, select the Checkout option in the cart page.

Follow the simple prompts to complete the checkout process.

We accept payment using all major credit and debit cards, Paypal, Apple pay and many more...

After placing your order, you will receive an email to inform you that your order has been received. If paying by payment card, your order will only be accepted once your card payment has been approved, the delivery address has been verified and the items are located and shipped. In the event of a problem however, you will quickly be informed and your payment will not be processed.

All orders are processed within one working day of receiving them. In rare cases due to stock availability or large quantities requested, this may take one to three working days.

A tracking number will be provided by email. You will then be able to use the tracking number to track your order by contacting our customer care team on email contact@oasesbazaar.com.

Shipping is automatically calculated as you process through the Checkout steps. Kindly check our Shipping Policy following the link.